ealing council landlord complaints
(Local Government Act 1974, section 25(7), as amended) 6. Councillor Ranjit Dheer, cabinet member for community services and safety, said: "The introduction of the additional and selective licensing schemes in Ealing will significantly reduce the … Total Incompetence, Alive & Thriving within Ealing Council Ealing a council in name only, we have truly gone back to the dark ages where corruption and nepotism rules. On 23 September 2020 Salim Mussa Patel, of Norwood Road, Southall appeared at Isleworth Crown Court for ignoring a total of 6 planning enforcement notices served on properties that he owned in the Southall area. This is the second time Brent Council’s monitoring officer has dealt with a complaint relating to councillors’ actions during lockdown restrictions. Harrow Council reminded those who manage privately rented homes in Roxbourne, Roxeth, Edgware and Wealdstone that they must take part in its selective licensing scheme. Ealing Council is set to introduce two new licencing schemes early next year in a bid to boost the borough's private rented sector. Access to landlord portal; Appeal a housing benefit or council tax support decision; Change in circumstances; Discretionary council tax discount; Housing benefit and council tax support; Request for access to landlord portal; Self isolation payment; Send information to support a Housing Benefit and / or Council Tax Support claim Make a complaint to a ‘designated person’ (your MP, a local councillor or a tenant panel) if you cannot resolve the problem with your landlord. Council tenants should firstly contact their housing office. In Britain, there were 78,401 complaints from renters in 2014-15, 84,252 in 2013-14 and 71,972 in 2010-11 although these figures are thought to be higher as 155 out of 408 councils either refused or failed to respond to the request. The local authority is Ealing London Borough Council. The Consumer Council contacted the airline and asked them to investigate the delay to the flight and confirm if compensation was payable. We’ll send you a link to a feedback form. "There is also the cost of accommodation, it is more affordable in west London (to rent) than some of the central London spaces. Rapinder Kaur Sehajpal owes the council more than £16,000 for the demolition of the building, after he ignored requests to demolish it himself. Email: info@westwayha.org.uk If you landlord has not responded or has failed to satisfy your needs, you can proceed to the actual complaint. Twitter Facebook Google + 2018 best ever year for recycling in Ealing. A Freedom of Information Request obtained by the Trinity Mirror Data Unit shows there were 2,448 complaints by private renters in 2014-15, higher than anywhere in the UK. Ealing Council have introduced a fully integrated online application system for mandatory HMO, additional and selective licence applications. Before making a complaint, double check that your landlord is responsible for doing the work, for example, by looking at your tenancy agreement or tenant's handbook. Complain to your council - they should have a complaints policy that you can follow. Councillor Ranjit Dheer, cabinet member for community services and safety, said: "The introduction of the additional and selective licensing schemes in Ealing will significantly reduce the … We have filtered out landlords with fewer than 1,000 homes to avoid the top of the list being dominated by very small landlords … Your local council can only help with complaints … Good landlords, agents and tenants can sign up to our Manchester renting pledge to show a public commitment to good standards in private renting. You can apply by visiting the council’s website.. Apply for a mandatory (HMO) licence if you are a landlord or managing agent of a house in multiple occupation that is occupied by five or more people living in two or more households.. Complaints handling is available on the Ealing Council website via ‘Customer Support.’ The first step is to call on the complaints line (020) 8825 5000. If you are unable to resolve matters and would like to raise a formal complaint about: Community services - PALs service at London North West. Stage 1 complaints are dealt with by the relevant service head or their representative. A campaigning letting agent has discovered that only one landlord has been successfully prosecuted by North East councils following a tenant complaint between 2014 and 2016. London Landlord Accreditation Scheme (LLAS) Give tenants confidence you are a good landlord or agent by joining the UK's largest accreditation scheme. If you are a landlord or managing agent of a house in multiple occupation that is two or more storeys high, shared by four or more people living in two or more households. Email Customer Services on customers@ealing.gov.uk. If instead you want to enquire about a complaint you've previously made, see 'Follow up the complaint I made' to find out what to do next. Pay for it, Report it, Apply … The Housing Ombudsman deals with complaints about councils as registered social landlords. Dealing with complaints. Our. You can change your cookie settings at any time. explains more about how we use your data, and your rights. Complaints in Ealing also totalled 2,847 in 2013-14 and 1,667 in 2010-11. Don’t worry we won’t send you spam or share your email address with anyone. … In the past five years Ealing Council has prosecuted 11 landlords as a result of the complaints. The complaints procedure above also applies to complaints arising concerning our bill. In June 2020, Cllrs Butt and Sangani attended a joint prayer meeting at Ealing Road Temple despite national guidelines prohibiting this. Who to contact Telephone 020 8825 5000 Website www.ealing.gov.uk Where to go Address London Borough of Ealing Perceval House - Customer Services Ealing London Postcode You can help us reduce unnecessary paperwork, costly phone calls and visits by keeping us informed of tenancy changes immediately. Information for landlords and managing agents. Call Switchboard on 020 8825 5000. Your complaint will be automatically directed to the right department. Head of regulatory services at Ealing Council, Mark Wiltshire, pointed to a number of reasons for the figures including population, price and proactive complaining. The airline advised that the flight was delayed due to circumstances within the airline’s control therefore compensation was due. In Britain, there were 78,401 complaints from renters in 2014-15, 84,252 in 2013-14 and … Ealing Council plans to introduce two new licensing schemes in January next year in an attempt to improve standards in the private rented sector in the borough, which is home to more than 137,000 residential properties, including around 36,000 properties which are rented from private landlords … You can apply by visiting the council’s website.. We investigate complaints about councils and certain other bodies. The airline apologised for not responding to the consumer’s original letter. For FREE, no obligation advice… Call our housing advice team on 0800 612 … Figures contrast greatly with the 68 complaints the local authority in Kensington and Chelsea received in 2014-15 and the 586 received by Hillingdon Council in the same year. The council may use covid as their defence but this incompetent service operated long before covid hit. Only Liverpool Council received more complaints in the same year but their figure, of 4,953, includes complaints from social tenants as well. Visit Homepage Comments. We have included comments on the authority’s performance and complaint … Ealing Council will also pay landlords an attractive cash incentive upfront to encourage participation in the scheme, which can provide substantial peace of mind to landlords. Visit Contact Page. What task are you looking for? However, every landlord is responsible for carrying out certain repairs even if these aren't mentioned in your tenancy agreement. Is it better to eat your Greggs on the High Street or on your sofa? Use this comments section to discuss problems you have had with Ealing Council, or how they have handled your complaints. Apply for a mandatory (HMO) licence if you are a landlord or managing agent of a house in multiple occupation that is occupied by five or more people living in two or more households.. Residents on the Ealing Today forum are questioning how the council leader, Cllr Julian Bell, is still holding onto a scarce ‘social home’ some 9 years after he bought a private home in a neighbouring road in Acton, now worth £1m. Landlords in some Harrow wards who do not join a licensing scheme for their properties could be banned from renting them out or face fines of up to £30,000. The LLAS asks that landlords … This means that we will arrange for a contractor to carry out the repairs and then we will invoice the Landlord/Neighbour for the cost of the works plus an administration fee. An index has been calculated for 289 housing providers. It will be a legal requirement for landlords to obtain a licence to operate and house in multiple occupation (HMO) or to let a home in Acton Central, East Acton, South Acton, Southall Green and Southall Broadway. Section 1: Complaints about Ealing Council 2009/10 Introduction This annual review provides a summary of the complaints we have dealt with about Ealing Council. Provided the property is in a habitable condition and meets all the council’s requirements and standards for housing, it will be accepted onto their scheme. Indeed, around 830 of Ealing’s private landlords are accredited with the London Landlord Accreditation Scheme (LLAS). Complaints about disrepair and lack of amenities in rented accommodation are investigated by environmental health. Contact us. New licensing schemes were introduced in January 2017 which meant most local landlords … Ealing Council is helping to improve conditions for those who rent privately-owned homes – and the borough has the highest number of ‘accredited’ landlords in London. In Britain, there were 78,401 complaints from renters in 2014-15, 84,252 in 2013-14 and 71,972 in 2010-11 although these figures are thought to be higher as 155 out of 408 councils either refused or failed to respond to the request. We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Phone: 020 8964 2323. We will guide you through the process. Ealing Council has announced plans to introduce two new property licensing schemes in the new year to help improve standards in the borough’s private rented sector. Step 2: complain to your local council If making a formal complaint to your landlord doesn't solve your problem you might be able to complain to your local council. In the past five years Ealing Council has prosecuted 11 landlords as a result of the complaints. It will take only 2 minutes to fill in. Fax: 020 8964 2255. Sometimes they’ll include recommendations for other related newsletters or services we offer. Dealing with complaints. You cannot contact anyone for anything and complaints … Where an individual, organisation or private company is providing services on behalf of a council, we can investigate complaints about the actions of these providers. We also use cookies set by other sites to help us deliver content from their services. ... so that we can see who needs to pay the council tax, and how much the charge should be. The 45 square metre outbuilding had been built without planning permission and then illegally let to a family. Follow these steps if you have a problem with your landlord: Complain to your landlord - they should have a complaints policy that you can follow. Use this comments section to discuss problems you have had with Ealing Council, or how they have handled your complaints. We investigate complaints about councils and certain other bodies. To help us improve GOV.UK, we’d like to know more about your visit today. In the past five years Ealing Council has prosecuted 11 landlords as a result of the complaints. An Acton landlord has been fined £30,000 by Ealing Council after ignoring demands for information about a fatal fire at one of his properties. If you have a comment, concern, complaint or compliment about any of these services, please contact the service directly in the first instance. Ealing Council complaints contacts. How to apply for a council house or flat - housing waiting lists, types of tenancies, the Right to Buy scheme and repairs, complaining about the council "We have been discussing licencing (with the public) and that generates an interest in a lot of people who are more likely to report, we have been very engaged with the community.". Where an individual, organisation or private company is providing services on behalf of a council, we can investigate complaints about the … Apply for an additional (HMO) licence. Email Customer Services on customers@ealing.gov.uk. Figures obtained from Freedom of Information Requests reveal Ealing Council received more complaints from private renters than anywhere in UK. New licensing for privately rented housing comes into force on New Year’s Day; and landlords should embrace the change, not simply because they have to, but because it makes good business sense. When the Housing Ombudsman receives a complaint that has gone through all stages of the landlord’s internal complaints procedure, they will always ask if it has … Complaints handling is available on the Ealing Council website via ‘Customer Support.’ The first step is to call on the complaints line (020) 8825 5000.