I didn't even know until I checked my booking on March 13th. My flight was cancelled in April due to COVID-19. On their cancellation page, there were 4 options to choose from and I chose credit back to my credit card. I booked three Lufthansa flights - one from Mumbai to Munich and return for early June booked at the Indian webpage, and the other two with later travel dates booked at the German webpage - one within Germany and the other from Germany to Greece. Lufthansa and Qatar Airways offer ‘coronavirus compassion’ by allowing passengers to postpone flight dates . We booked our flight with Kayak. German airline Lufthansa is using images of a rhubarb-farming flight attendant to divert customer anger away from refunds. Lufthansa cancelled our flights from Iowa to Ireland in early March. I've talked to them twice and they have said I would get a refund but it has been over a month and I have not gotten my money back. Your new flight must be booked within three years, but the flight may take place at a later date. German airline Lufthansa said Wednesday it would cancel 23,000 flights across the group, a 50-percent reduction, as it tries to deal with the fallout from the coronavirus crisis. My layover is 1 hour in Frankfurt airport. Thanks When we called, they said to cancel due to COVID-19 and we would be refunded in full. At the end of June, I filed a dispute with my credit card company. I kept in contact with them questioning where / when my refund was going to be issued. I then called and they were very nice and said I would get a full refund. When we called again, they said the … #135, that's very unfortunate. According to FCO - British government advice says that Germany has closed its boarders. KLM COVID-19 page Each time - they are over loaded and it will take time. Lufthansa has announced it plans to offer rapid Covid-19 testing to passengers, although it’s likely only those with first and business class tickets will be eligible initially. Our map of the world shows our current flight destinations and related offers. My friend and I booked Lufthansa / SwissAir flights, with Travel2 via our Travel Agent - Manchester UK to Hong Kong and Singapore to Manchester UK - in 2019, for travel in March 2020.Due to COVID19, both flights were cancelled on 14 March 2020. This is absolutely scandalous. Lufthansa cancelled our flights from Iowa to Ireland in early March. Our flights were over $4,000 but they only refunded $81.00. Learn more about the possibilties to receive a flight voucher for your Lufthansa flight to be redeemed at a later point in time. I got refunds for the latter two flights after I spoke to the German customer care. Lufthansa is planning to ground more jets after the German flag-carrier reported a record €6.7bn (£5.8bn) loss in the wake of the collapse in air travel caused by coronavirus. I didn't even know until I checked my booking on March 13th. Yesterday, 9/6/20, I finally received a refund check for flight cancellation but there was a $45.00 deficit. Entry regulations. I didn't even know until I checked my booking on March 13th. Lufthansa cancelled our flights from Iowa to Ireland in early March. Travel Correspondent @SimonCalder. Transiting in Singapore. Ticket cancellations and refunds. We are therefore all the more grateful that you continue to place your trust in us and fly with SWISS. We received full refunds for all of our lodging, car rental, airplane seat upgrades, and tours, but not for our airplane tickets . Just under a year ago, when COVID-19 emerged and spread rapidly across the world, many airlines had to collectively cancel thousands of flights and suspend service to numerous destinations. How these cancelations were handled varied from airline to airline – some issued refunds without hesitation, while others issued travel vouchers instead. I am flying from the UK to Brazil on April 17-25. COVID-19: Requesting a voucher vs. refund for flights, hotels and cruises Alberto Riva 4/14/2020 Police say Orlando waitress saved boy from abuse with note asking if he needed help They said they were then asked to rebook on another flight. It could be that getting a voucher for the ticket value was the waiver that was in place for non-refundable tickets in non-cancelled flights. SWISS is aware that the uncertain news surrounding the risk and spread of the coronavirus (Covid-19) may worry some passengers. The agent informed me that $25.00 is a refund service fee charged back by Lufthansa and $20.00 is a service fee charged back by the agent. Had Lufthansa cancelled the flights before you opted to cancel? Travel vouchers issued between 1st Mar 2019 - 31st Dec 2020 can be used until 31st Dec 2021 on KLM, Air France, Delta Air Lines, and Virgin Atlantic flights. Following the latest recommendations from the EU Commission, KLM has changed its refund policy for flights cancelled from 15 May onwards, offering customers a choice of cash or flight voucher. Simon Calder. Just wondering if anyone who had cancelled Vouchers issued on or after 1st Jan 2021 will be valid for 1 year after the date of issue. We are, of course, following developments very closely. Answer 21 of 174: Has anyone had a refund from Lufthansa? To date, over six months later, we have not received our refunds. If not then the "refund" referred to would be as per the fare rules of the ticket purchased unless they had a waiver in place. The couple went online but found the only available flight to be €1,800 (£1,592). I then called and they were very nice and said I would get a full refund. Find out more. This exact same thing happened with us in our flights from Chicago to Greece. I cancelled my Lufthansa flights on March 18, 2020. For tickets issued after August 31, 2020 for travel commencing up to May 31, 2021, Lufthansa group airlines offer one fee-free change to a new date, provided travel begins before December 31, 2021. As a Lufthansa customer, enjoy exclusive benefits with our partners. Credit vouchers: more flexibility with multi use and extended expiry dates We've improved our travel vouchers. Will I get £280 remaining on a voucher or do I just loose it? Passengers are entitled to a cash refund for a cancelled flight under EU law, but airlines have been only offering vouchers during the Covid-19 crisis. Answer 1 of 6: I spent £370 on flights that I will have to rebook due to Covid-19. I've talked to them twice and they have said I would get a refund but it has been over a month and I have not gotten my money back. Additional services. Lufthansa FlightVoucher * To qualify for the €50 discount when rebooking a new ticket, either the original ticket or the rebooked ticket must have a fare value of more than €50. The safety of our passengers and employees is our top priority. They told me 4-6 weeks. Because of COVID,on March 15 we cancelled a carefully planned three week retirement trip to France , including a Lufthansa flight on 29 March 2020 from JFK to Paris CDG. Just wondering if anyone who had cancelled Lufthansa passengers can now transit through Singapore Changi Airport. Your rental car. You will find the latest information for your destination, here. Their Jet2 flight home was cancelled. For those of you who cancel flights due to COVID-19 impacts between March 1 and August 31, 2020, the credits in your Wallet will be extended to purchase through July 5, …