The manufacturer of your device should release a silent, over the air fix to prevent further receipt of test alerts. To turn notification sounds off, select None. Concurrent Presentation: Allows you to receive an alert during a voice or data session. Section 10.240 (Commercial Mobile Alert Service). 1 Earpiece - Allows you to hear the caller and automated prompts. Go to Settings > Sound > Advanced > Default notification sound. See if there is a settings button. I wonder if that's what changed and caused the problem from the beginning as it was set to Verizon default. Some stores may be limited to curbside pickup only. This worked fine until the system update was installed on 8/23. as preferred then select OK. These updates may be very similar to the original alert but will contain supplementary information. 7 Touch Back to validate the new setting. If there is, press settings and go through that to if there is a ringtone option. Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by Authorized Senders. Yes, you will. I don't remember that capability ever being there - I always set via the phone's settings. Special software and hardware changes are necessary to support Wireless Emergency Alert capabilities. Due to inactivity, your session will end in approximately 2 minutes. Authorized Senders may also release updates to WEAs with further information as needed. View a list of Wireless Emergency Alert Compatible Devices. It sounds like something requires your utmost attention. You can also test the notification settings while in safe mode. Clickable Links: An Authorized Sender may include a link to additional online content. Let's go to your main Verizon Messages page in the app. As circumstances dictate, Authorized Senders will identify targeted areas for each specific alert. Thanks in advance for your help with this!! For older iOS versions, visit Settings > Notifications > Messages > and Turn OFF Show in Notification Center. Signal coverage and device hardware or software behavior also may affect whether you receive the alert. The only place I can apply a specific sound for incoming texts is via Settings/Sounds and vibrations/Notification sounds/Messages notifications (I have it set to "Knock"). More Characters: Some newer devices can deliver alerts with up to 360 characters, alerts otherwise are limited to 90 characters. WEA-compatible devices operating significantly outside of the targeted geographical areas won't receive those alerts. For some newer devices, yes. My phone is possessed. To change the notification sound for a specific app: Touch & hold the app icon. 3 Send Key - Allows you to make and answer calls. Take a look here to see how and see if your chosen notification sounds are set up correctly http://www.verizonwireless.com/support/knowledge-base-206043/. Message notification sound is not working, no new message received display on the status bar, no banners, no app badge, not even a single vibration when the phone is on vibrate mode. This ensures others can benefit from our conversation. Wireless Emergency Alerts are sent to cell sites providing wireless service to very specific areas. Show on lock screen setting: If you keep missing notifications on your lock screen, then make sure that the “Show on Lock Screen” setting is toggled on. Wireless emergency alerts, including enhanced geo-targeting, may not be available on all devices or in the entire service area, or if a subscriber is outside of the Verizon Wireless service area. (May not be available on older devices.). This ensures others can benefit from our conversation. Wireless Emergency Alerts typically provide the following information: Note: Since these alerts are initiated by Authorized Senders, we won't possess any information beyond what's provided in the message. If your device is compatible with WEA and you were located within the targeted location for the alert at the time it was sent, you'll receive the alert. I got the following email (that I wasn't able to reply to nor does it show up here) suggesting I try Safe Mode. 36 ... a free version on the app store.... it will show you the SIX different volume controls on the S4 (Alarm, Media, Ringer, Alert, System, and Voice call). You are more than welcome. Got it done. Same-day delivery is available in select areas. Alerts may be re-broadcast more than once in the targeted geographic locations to reach as many devices as possible. Spanish Language: Check your device setting instructions to activate this feature. Take a look here to see how and see if your chosen notification sounds are set up correctly, Apple AirPods (2nd Gen) with Charging Case, http://www.verizonwireless.com/support/knowledge-base-206043/. These are: 24/7 automated phone system: call *611 from your mobile, Wireless Emergency Alert Compatible Devices. Enhanced Geo-Targeting: Reduces the chance that you will receive the alert if you are outside the Authorized Sender's targeted area. Imminent Danger Alerts: Severe and extreme alerts about weather events and threat levels. 4 Touch Notification sounds. Touch & hold the app icon. Public Safety Messages: Additional information on actions to take in response to one of the other alert types. Did you try to assign a notification alert for your text? Devices capable of receiving Wireless Emergency Alerts (WEAs) are marked on the retail callout card and at the Verizon Wireless equipment descriptions online with the Wireless Emergency Alert Capable logo: Thanks in advance for your help with this! We appreciate the follow up. Settings-> Notifications->Message+(long press)->New Message(Long Press) then Long Press on Sound and select the sound. If not, your device won't receive them. This worked fine until … Percussion sound. Authorized Senders determine which locations will receive a specific alert based on the area defined by the geographical latitude and longitude of the emergency. I am happy to continue helping. Try going into the text messaging app and press menu. Some alerts may include a link to additional online content provided by an Authorized Sender, but your device may not be able to "tap" or "click" that link directly.